Don't bother even trying to order from them. it says right on their website to allow 10-12 days to ship your order and 2.) If this includes you, please remember to keep the hardware and the strap, we will only be sending out replacement brackets. Verification can help ensure real people write reviews about real companies. Alot ofworkisinvolvedto setup the kind of quality standards and inspections that are needed todeliver an exceptional customer experience, andthatsour responsibility, not the factorys. Working at REP has been an awesome experience. REP FITNESS PR-1100 Power Rack - 700 lbs Rated Lifting Cage for Weight Training. EDIT 11/15/18 at 10:24AM MST Thanks for all of the questions guys! Is that really the only answer your customer service can give me. Here are 8 tips for writing great reviews. Check out our new curved runner here: https://www.repfitness.com/conditioning/cardio/treadmills/drax-curved-runner. Goldens dabbled with limited runs of dumbbells once upon a time, but stayed out of the kettlebell business out of respect to their foundry friends up north. At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. Rep Fitness isnt the only company in its field thats been overwhelmed with orders, as youve realized if youve tried to order weights from anywhere online. They shipped it the next day and it arrived 2 days later. There aredozensof fitness equipment factories in China, so the quality from one factory to another will differ. Naturally, I got nervous.. especially considering I was ordering right around Christmas. If you are active police, military or first responder, as well as active or retired military, check out ourDiscount Pagefor more info! On Rogues website, all kettlebells (which retail for about $1.25 per pound) are sold out except for the extremely niche 124-, 150-, 175-, and 203-pound versions. - If you need to change the delivery address, because the address on file will not accommodate a Freight truck, please let us know ASAP, as the Freight companies will charge an Address Change fee if the shipment is already en route. Currently, our shipping is limited to the continental United States and Canada. They have a ton of options for their PR-1000, 4000, 5000, and other models. For a daily digest of all things CrossFit. Their customer service is absolutely aweful. Specs While this sucks, this isnt going to be permanent. The qualitya company receives from a factoryisonly as good as whattheyrewilling to pay,andthe standards they set and enforce. REP OMNI RACK REVIEW - Garage Gym Experiment Ad Choices, Inside the Great Kettlebell Shortage of 2020. Do yourself a favor and think twice , no think 10 times before ordering from them. If you need a smaller rack footprint, you can make the rack smaller with closer crossmembers. A post shared by Bill Henniger (@billhenniger) on Apr 17, 2020 at 8:39am PDT. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. How can I tell if my product is affected by this recall? Strong Arm FitnessThe Strong Arm website has a notice warning shoppers, Before you buy any equipment, please use the contact page to check on stock. They were shipped on the bars, and one of the release clasps was broken. 2023 Trustpilot, Inc. All rights reserved. CAN THAT BE APPLIED TO MY ORDER? Their ISO Lever Arms allow you to do many machine-based alternatives, which is an incredible addition that adds tons of variation to a home gym. The set of 260lb color bumper plates arrived quickly. If there is one piece of equipment I recommend you get from Rep Fitness, its a rack. Company was kind enough to offer a discount and pound of chalk with a replacement barbell as the item i ordered was out of stock. We are expecting to receive these by, and they will then ship via UPS Ground, to arrive 3-5 days later. We have agreements in place with our factories,and our ownfull-time staff there every day. All of which is to say: It might take you a while to find a kettlebell. We manufacture globally. I have been trying to get ahold of someone. Why I Chose REP FITNESS over ROGUE FITNESS For My Garage Gym - YouTube They're appealingly simplejust a hunk of iron with a handle, and useful for working out your entire body. In our case, we are typically a very large percentage of production for any given factory, from 50-90%.We alsorequireexclusivity for our unique products such as benches, racks,etc., and these cannot be sold to any other company becausetheyreour designs. This will first take you to your cart page to review. IS THAT TRUE? You can also place your order online and select Local Pickup as the shipping method for the location. Coronavirus has caused a home gym boom, sending companies scrambling Finding well-made adjustable benches that arent overpriced isnt easy. Many affiliates chose to rent out equipment while globally, government-mandated closures remain in place indefinitely. Many affiliates chose to rent out equipmentwhile globally, government-mandated closures remain in place indefinitely. The shutdown of commercial gyms has led to a run on home fitness equipment kettlebells in particular due to their popularity for Crossfit and low footprint for those without much space. Boyd hopes the sold-out kettlebell saga will open consumers eyes about the dismal state of manufacturing, amongst many other industries, in the U.S. and around the world. Using reps and sets to organize your workouts has many benefits. I ordered a bench AB-3000 FID Bench in RED. For information on shipping dates, please visit the listing page for your preorder item. Hi home gym sub, this is Ryan McGrotty here from Rep Fitness here to answer any questions you have. Fill out the stock alert sign up below to be added to the message alert system to receive a message with a direct link to the website (cache cleared . Some have access to west side hole spacing, you can add on weight horns, different pull up bars, pulley systems such as the Ares & Athena, and a whole lot more! If you placed an order and forgot to apply your discount code, please take the following steps: 2. Popular exercise equipment companies like Rogue Fitness and Rep Fitness have banners at the top of their websites advising customers of shipping delays that are measured in days, but could also be . Luckily, while Rep Fitness has excellent products, their customer service is just as great! Since then, however, companies like Rogue have completely retooled their manufacturing and supply chain to deal with the massive demand while dancing around COVID-19s other challenges. Inside the Great Kettlebell Shortage of 2020 | GQ The short answer: Very well. This past year has been hard for everybody, including gym equipment companies selling out like crazy and always being out of stock. "These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it., A one-piece cast-iron kettlebell design emerged as the clear alternative model, and the gym owner enlisted nearby Cumberland to make it. **Update 4/6 @3pm PST: AirBike Elite orders made on or after April 6th have an additional shipping delay until June 5th. The main thing is there are no burrs in the holes to scratch my bar. The 2.5's from REP are around $30 . FAQ | REP Fitness | Home Gym Equipment One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. (They say "standard" on them.) We have a dedicated team of professionalsnear our factories thathelp to ensure exceptionalquality andhave spent a lot of time and effort to create standards and train staff. As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. We are always looking to expand our manufacturing base, so the exact locations may change from year to year. In addition to the increased interest from buyers, complicating matters is the factor that a majority of our exercise equipment is manufactured in China, which halted production in January, jamming up the global supply chain. Itdoesntmean were perfect, but werealways working towards that. By and large, the ratio between in-stock and out-of-stock is stark. They have competitive prices while also providing incredible value with the products they have available. When You Should Work Out Til You Drop, and When to Stop - Insider are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. We are still waiting for the kettle bells but they are shipping from a third part so no big deal there. Now what?!?!?! CAN I COMBINE ORDERS OR ADD AN ITEM TO MY ORDER? Heres one more review that Ive found thats a little longer but shows how Rip Fitness goes above and beyond. 3. it is affected by this recall and you should have been, e are asking all customers to stop using the product immediately if. -If you are using a PFM Discount Code, you will not be able to redeem your points at checkout. Please be aware, however, that we can only accept returns or warranty requests for items in our shipping area. We ordered a few of the cheaper olympic bars for our new gym along with some colored bumper plates, wall balls and some kettle bells. On eBay, kettlebells, which usually go for about a dollar per pound plus shipping, have been listed at double that or more making cast iron a sleeper pick for best coronavirus investment performance. You could get a rack, barbell, some bumper plates, and a flat bench from Rep Fitness for the price of Rogues AB-3 Bench. IS IT FROM THE SAME FACTORY YOU USE? The gym owner prototyped his kettlebells, then gave Cumberland the toolingwhich would have cost $50,000 to $100,000 to createso it could manufacturer his final cast-iron product. Choosing a selection results in a full page refresh. #SmallBusinessLife. It arrived with a warped frame and a broken post. Home; Equipment. USE TRAVIS TO SAVE 30%https://trainwithtravis.com/Social Media LinksInstagram: _Travis_SFacebook: https://www.facebook.com/TravisSYouTubeTwitter/ Snapchat/Spotify: TRAVS1429Videos Edited by Greg Happ: GregTheFilmGuyEmail:Businessandfitness1@gmail.com#GARAGEGYM #REPFITNESS #ROGUEFITNESS This despite a Rep fitness representative on Reddit claiming quality control issues were over. Click on that and you'll be able to see the other package tracking numbers and where they are in transit. REP Dumbbells - Comprehensive Buying Guide | Garage Gym Lab However, they are still shipping other items, including large and bulky ones like gym equipment, but delivery time will be delayed, with delivery times for many items stretching into late April or May. Best part, they arrived really fast! Firstly, REP is an American company. If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). Rogue, which did not respond to an interview request for this story, captioned the post to its two million followers with: We know we are behind and we are working around the clock to clear the backlog.". A post shared by Bill Henniger (@billhenniger) on Apr 20, 2020 at 6:27am PDT. We will do our best to accomodate your request. Customer Service is always going to be a determining factor when you decide to invest in any product. I would have liked to receive them sooner but 1.) We will be providing free replacement brackets as soon as possible to those customers affected by this recall. Boyd raises a key pointwhile American foundries are largely unable to take advantage of one of the few industries seeing a sales boom at the onset of a possible depression, Chinese foundry workers are often overworked, underpaid, and exposed to hazardous conditions. Behind the out of stock banners are companies furiously trying to fill the void caused by the shuttered gyms. Their Belt Squat and Lat Pulldown/Cable Row attachments allow you to do belt squats if you have issues squatting with a bar on your back. Our power lifters are very pleased with them. Definitely not a good value at all in comparison. Rep Fitness did more sales in one day than it normally does in a month. Rep Fitness | Complaints | Better Business Bureau Profile They just want your money! But the problem arises as 21% of people shift to another store just to buy their favourite brand if the brand is out of stock from our retail store. Shop All Equipment at REP Fitness. Safety will be the primary concern if you choose this option, as youll need to find a way to make a payment and pick up the equipment while still adhering to physical distancing standards. These guys are awesome. Can You Still Buy Home Gym Equipment Right Now? - Lifehacker Many complaints have flooded their Instagram page. I do read all of the questions even if I don't have time to answer, so your feedback is really appreciated and we will use it to keep coming out with products you all will enjoy! Keep up with our newsletter and social media for any exceptions that we may have on particular products. I'm not sure if this will be deleted by mods, but I wanted to share my recent experience with Rep Fitness as I think it would be helpful to the community and prospective homegym buyers. This despite a Rep fitness representative on Reddit claiming quality control issues were over. But if you want to get the absolute best equipment regardless of the price, you can buy Rogue products. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. I hope this article helped you decide if you want to invest in Rep Fitness for your home, garage, or own personal facility. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Rep Fitness is the real deal and will always be my go-to recommendation for the best value possible. You may cancel your order prior to the order being processed. It has a wide range of settings, comfortable pads, and a strong, heavy-gauge steel frame. Thank you for your patience and understanding. Instead of adding points for previous orders, we have awarded 200 points for every existing customer account! Working at Rep Fitness: Employee Reviews | Indeed.com Hey guys, Ryan (co-owner) of Rep Fitness, here to answer your - reddit Companies can ask for reviews via automatic invitations. It arrived with a warped frame and a broken post. However, there are dozens of factories producing these types of equipment, so you rarelyhave any ideaif two companies use the same factory. They're pretty awesome and arriving in December! Its not cheap to scale up during a public health crisis. So long as they continue what theyve been doing, I doubt that will change. Theyre sold out everywhere. Then you receive your order but only some of it. However, it tends to be much cheaper. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, with some suppliers receiving 30 times the amount of orders compared to a month ago.