Been there. They will charge you when you make the call. Then email Costco Travel at: cruise.followup@costcotravel.com and include the following details in your email: Costco membership number. Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. Future Cruise Sales on Celebrity Solstice. Your rating has been submitted, please tell us how we can make this answer more useful. Some of this information isn't all that easy to find! What are the pros and cons of a nonrefundable cruise deposit? On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. I just went and clicked on the link and it says I would lose $250 on each booking to cancel so a total of $500. This is only my second cruise so I am still a newbie. Our original sail date was March 1,2010. Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. You have to pay the full deposit for the new cruise first,,, THEN, you can apply the $750 to payment of the new cruise. COVID-19 specific refunds: Carnival has not finalized its policies relating to COVID-19, but the current ticket contract provides for possibility of denial of boarding for any guest who is not fit to travel and under those circumstances, no refund is given. Pack and Go promotions have non-refundable fares. Olsen, P&O, Saga, Virgin and others all announcing special "Round UK" summer cruises from domestic UK homeports like Southampton and Portsmouth. These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. Final payment dates coincide with the end of the full refund period: 75 days before sailing for cruises two to five days long and 90 days for cruises of six days or longer. Opens in a new window. Ditto if you're bringing the family: Norwegian Cruise Line's recently-announced itineraries are only available to vaccinated passengers, and that includes those who are unable to be vaccinated like teenagers and children. The rest of your deposit will be given as a future cruise credit. Thank you! 6-9 Nights $100. Port. You would be taking an exemption from another family should you "no show" her. The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only. We want to cancel the trip and schedule a different carnival cruise during same time frame but different port. I read the policy and it seems like we will only lose $50 but I am unsure. Standard cancellation policies are outlined in the ticket contract. Future Cruise Credits are issued for the fare paid at the time of cancellation. Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. Technically, it is against the fare rules, but you really won't know until you try. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). have announced new vaccination requirements. There might be some stipulations, depending on the cruise line, so please check the cruise line's terms and conditions. On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. Single Occupancy: Reservation will require 200% of the per person deposit. As mentioned if you paid ES rates you will be charged $50pp. Look up your reservation Share Details You can count on a cruise to relieve stress, but getting to the ship shouldn't cause you any more of it. I would look at deck plans and pick out a room on the deck you are now and ask to transfer your cruise to that ship and room. According to representatives from Crystal and Royal Caribbean whom Cruise Critic spoke with, the best way to switch an existing booking to one of these new sailings is for you or your travel advisor to call the cruise line directly -- though there may be fees to transfer an existing booking to one of the new itineraries. How Reassuring are New Cruise Cancellation Policies Really? Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Carnival sailing. For example, if you have paid in full for the cruise at the time it is cancelled, your FCC will be issued in the amount you paid. Charged items include: Cruise, Cruisetour, Cruise Plus Package, pre-purchased gift(s)/special services. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. keishashadow, March 31, 2009 in Carnival Cruise Lines. Cancellation charges are per-person, based on the cancellation date, as follows: more than 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise or cruise tour price; 59-30 days before departure: 50% of cruise or cruise tour price; If you must cancel your cruise: Cancellation fees are charged according to the number of days before sailing at the time of cancellation. Be aware that the cruise lines refund policies vary widely and change frequently. Yes, when a Future Cruise Credit is issued there is an expiration date. The 110 percent difference between the price you paid and the lower price you discover is refunded to you in the form of onboard credit. I am assuming I would lose the OBC. Yes I read it that way too. I do not believe upgrades will transfer with it so you may be on a lower deck than. Vaccinated UK residents also stand to benefit from the largest UK-focused deployment in recent memory, with lines like Cunard, Disney, Fred. For bookings paid with a travel agency credit card or check, the cruise credit will then be issued in the name of the cancelled guest. It varies based on the length and, therefore, overall cost of the voyage booked. For passengers who are booked on cruises cancelled involuntarily by the line, switching over to a new voyage penalty-free is still a possibility -- but affected cruisers would first have to take either the refund or FCC, then rebook their desired sailing, according to Royal Caribbean. Do Future Cruise Credits expire? In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: . *Early Saver: The deposit is non-refundable. Robert Giordano is facing a dilemma. When Carnival cancels the cruise: Options to accept Future Cruise Credit rather than refunds when Carnival cancels a cruise apply to all guests on the reservation, which means you and your traveling companions who were originally booked into the same cabin don't necessarily have to both opt for the same rebooked cruise, but you must agree on whether to accept a refund or the credit. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. External site which may or may not meet accessibility guidelines, YouTube. I pray my mom will be ok but trying to prepare for what I may need to do. For example, the cancellations announced in March 2021 require an acceptance and booking of the new cruise by September 30, 2021 to receive the bonus offer. You will be able to leave a comment after signing in, By Months ago, before the coronavirus outbreak began, the 71-year-old retiree and his wife put down an $1,800 deposit for an August cruise in the Mediterranean. Cruise Tips. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. See Royal Caribbean's requirements for final payment and cruise planning timeline on the Royal Caribbean blog. that is a bigger issue, we don't want to this but we also don't want to cxl her yet just incase something changes in the next month or so. gemduncan, March 18, 2019 in Carnival Cruise Lines. -You may transfer your cruise bookings to us any time before final payment. Out of curiosity, why didn't you contact your PVP to make the changes? To continue favoriting products, please remove some items from this list. In the first half of 2021, cruise lines around the globe have been dramatically re-jigging their itineraries and schedules as the cruise industry looks towards a measured and safe restart of operations. Aleman explained most cruise lines already have relaxed cancellation policies in place now. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. If you have only paid a deposit, the FCC would be for that amount, not the full fare of the cruise. I ran into it when I tried to pin him down on the booking price & getting a price drop - I got the story about how there's no way to know since there are no more cabins in this class left unbooked that sleep 3. Second: if we won't lose the deposit (minus $50) can we do the cancellation and transfer of deposit online or do we have to call carnival? LauraS I just spoke to PJ at the customer service number. Started August 27, 2021, By Girls trip!! There's also a spot under Manage my booking on Carnival.com. Am I reading this wrong or does it sound like all we would lose is $50 per person as long as we decide what to do before final payment due date? * $200 per adult or $400 per stateroom minimum **$300 per adult or $600 per stateroom minimum Children 17 and under sailing as the 3rd/4th guest in a stateroom do not require an additional deposit. From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standarddeposit amount, whichever is greater. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value For cruises which were slated to last five days or less, guests can ask for a 100% Future Cruise Credit and $300 onboard credit per stateroom on cruises booked by December 31, 2020 for. These have included never-before-seen opportunities, like luxury operator Crystal Cruises' .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}Bahamian immersion sailings from Nassau and Bimini aboard Crystal Serenity; Royal Caribbean's new Caribbean sailings operating roundtrip from Bermuda aboard the classic Vision of the Seas and islands such as Barbados, Jamaica, Dominican Republic, Antigua and St. Maarten used as homeports. For those who meet the requirements and are ready to set sail, a whole new world of cruise travel awaits -- one that may not be repeated in our lifetimes. The amount of onboard credit you get from Royal Caribbean with a NextCruise Certificate depends on the length of cruise you select. Cruises with special pricing have stricter refund policies, and when refunds are allowed on specials, they are typically in the form of Future Cruise Credits (FCC), not in monetary refunds. Carnival customer service can be reached at (800) 764-7419. Do you know what would happen to the other $500? * No refunds for Pack & Go, Early Saver and Super Saver fares. There are generally two types of cruise deposits: refundable and nonrefundable. Super Saver: The deposit is non-refundable at any time after the booking is made. AND one more thing.The March 20 date cost more,so our price went up over all.But to me,my peace of mind was worth it. Some people have reported being able to use that FCC as the deposit on a new cruise if they do it all at the same time (cancelling and rebooking). . But it will show up.Your new booking will hold, as your deposit is sufficient to hold it up to 75 days before your cruise. Since they're the one who told you the rate wouldn't change, you probably could've avoided the whole, "I need to talk to my supervisor" thing. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). Normally when u make changes to reservations like yours, they would make you pay the full deposit now. She heard that and said she needed to call her supervisor, I was on hold quite a while but I got to keep my booking at the same price per person I originally had. Are you sure about this? Also have a lower level room picked out just in case they mention not being able to transfer the sale offer. **Christmas, New Year's and holiday sailings require a final payment 90 days in advance. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. Reviews. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, http://www.carnival.com/request-forms/reimbursement-form.aspx, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You will be able to leave a comment after signing in, By We will be cruising in 2022 with our daughter who is 2. I lost the 100$ but got it back by checking fares often. 19952023, The Independent Traveler, Inc. She also recommended that I remove the vacation protection for my husband only. Many people accrued future cruise credits from cancelled cruises during the pandemic, but the cruise line's policy was to keep the future cruise credits (FCC) non-transferable. It's too late to buy insurance for "cancel for any reason"you must do that within a VERY short time(like less than 10 days or so) of your original booking..just like you can't add "flood insurance" as the river is rising!!! Each cruise line has different rules for payment due dates and cancellation deadlines. You can check the status of your cruise on the canceled cruises page. Also, not sure if it matters but I booked early saver. If you are booked directly with Carnival, you can see how potential cancellation fees effect a refund in your Carnival.com account under My Cruise Details. If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. As long as you did not book early saver or you are not past final deadline you should be able to transfer the booking to another ship, and keep the deposit in tact. You are entering into this contract with Carnival plc trading as Carnival Cruise Line (Carnival), ARBN 107 998 443. By Many of these new sailings require passengers to be fully vaccinated against COVID-19. Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms: Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. Hi Cindy - I just sent you an email. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. We were recommended our current PVP from someone and he's been fantastic. If you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. I booked an Ocean Suite for 3 people. All - thank you all for the information. What happens if the voyage I want to use my FCC on is of greater value than the FCC? Of course, when in doubt, it always pays to contact your cruise line and travel advisor to ask whether a transfer is possible, as policies always vary from line to line. You can call and find out what the penalty is but I am positive you will have to pay one. All "Round UK" cruises are, at this time, only marketed to residents of the United Kingdom who are also fully vaccinated. Deposits are refundable unless otherwise indicated. Monetary refunds may take up to 90 days to process. champagne, and bottles of wine) Please contact us, toll free, at 1-866-214-7447 or email us . Does Early Saver and Early Saver Last Call follow Carnivals standard deposit, payment and cancellation terms? PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. For these, see Holland America's Cancellation Policy. Yes. Powered by Invision Community. After the COVID-19 outbreak, Carnival canceled its cruises. But I called and did it. . LauraS If you can meet the entry requirements for places like Bermuda and St. Maarten, you're good to go. One of the perks of early saver. Future cruise credits are issued in the name of the original payee, regardless of whether they were ever booked in the cancelled reservation. 19952023, The Independent Traveler, Inc. Can I Transfer Deposit to Another Cruise? Even if you change dates, Carnival will cancel the booking and create a new one with the new date. You do NOT have to cancel your booking, if you call in you tell them you want to "change" your booking to a different sailing. The non refundable part of ES would be covered by the travel insurance at the coverage percentage rate detailed in the Insurance plan. If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. CC Help Jenn The Flexible Air option is refundable up to 60 days prior to the flight. She did get an exemption but do to the limit bubble tours and not able to even walk around the port we may not bring her. So unlike the "booked 2 in a room that sleeps 3 and they moved us" posts above, you can keep the same cabin if you want or move to a Double Occupancy Ocean Suite if there's an available one in a more desirable location for you. But if you point it out they may think wait maybe we can't do that LOL, thanks, nowhere near any cancellation penalties12/09:D, just saw that airfare to san juan isn't more than i had booked this summer for Orlando before we shifted gears to Alaskan cruise, if it holds thru Dec. figured why not?;). Deposit Required. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special assistance to . They'll also probably do the move without changing the booking number. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. What if I need to make changes to my ship or sailing date? * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. Your rating has been submitted, please tell us how we can make this answer more useful. Page will reload to reflect new bookings. can i transfer my carnival cruise deposit . I don't see why not, it sounds like they have to just cancel your first booking and rebook you on the other ship. Our website is the easiest place to find your next dream cruise and book online using future cruise credits. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. The rate for the first 2 people didnt change. You will lose 50$ per person as an administrative fee. Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made. The one thing they did not do was refund the deposit of the 3rd person. Would it be refunded or would it have to put toward another cruise? For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you . You can check the status of your cruise on the canceled cruises page.. By Hope this helps and that your family member gets better quickly. The total deposit amount will never exceed the cruise fare. Non-Refundable Total Fare at time of booking: Pack & Go By doing this, you will not have to put out any extra "up front money." Instead, cruise lines have been busy creating brand-new itineraries from new homeports for their restart. we put down our deposit,but did have to pay $50 pp to change it. Those inside of final payment would be subject to standard. It is the way the Early Saver contract reads. I have 2 rooms with 2 people in each. A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. Since I always do a "change" and don't "cancel/rebook" anymore it has been a while since I have had the scenario of actually cancelling a cruise and rebooking, but I only remember having to pay the difference (the amount I had rolled over after the $50/pp loss was applied to my deposit). Use FCCs to Pay For Your Cruise. Let's connect! 1) You would go online and cancel the current booking and the FCC would be generated in Carnival's system. I got an awesome rate because I booked 18 months in advance. Between days 29 and 15, you forfeit the larger of either the deposit or 75 percent of the fare. If you paid early saver, you most likely will lose your deposit as Carnival doesn't allow changes with Early Saver. Sent from my SM-G935V using Forums mobile app. Started August 27, 2021, By Yet I booked a vista suite that slept3, and absolutely was not able to keep it with one of us canceling. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. (The longer the sailing, generally the higher the price. YOUR AGREEMENT WITH US. This booking number and last name combination could not be found. I read the policy and it seems like we will only lose $50 but I am unsure. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If your plans change and you need to postpone or cancel, you can cancel and get a full refund if you cancel at least 90 days out (see below for slight variations you'll notice Princess's refund policy is fairly strict sorry! If you booked Early Saver (it sounds as though you did), you MIGHT find a sympathetic ear who will simply transfer your reservation for you, but don't count on it. Then we'd repeat the phone tag game. As a general rule, you put down a deposit at the time of booking, and then make final payment generally 60 to 90 days before the sailing date. We have 2 future cruise deposits/on board credits on Princess.can we transfer that to Carnival.now that they are part of the same parent company? Inside those dates, cancellation fees will apply according to the timeframes found below. For guests booked directly with Carnival:To check and see if your booking is subject to acancellation non-refundable component, login to your carnival.com.au profile. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. *Or deposit amount, whichever is greater See Celebrity Cruises' cancellation & refund policy. {that way I dont ahve to leave my oldest at a friends house,b/c of school.NOW,he will be with his grandma at a time he would have been there anyway.}. Here's Why You Shouldn't Panic, Crystal Serenity (Photo: Crystal Cruises). A group must have the required deposit posted (initial or full) in order to avoid cancellation. I know the feeling. For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, *** Applies to guests in Non-Suites/Non-Concierge Staterooms on Cruises 10 Nights or More and on Cruises Less than 10 Nights where Embark and Debark is non-U.S. That's been the case with me on more than one occasion. Thank you. You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Princess sailing. Now the balance is due, and he's torn on whether he should pay it or just cancel the trip. Of course, now more than ever, it pays to do your research before moving your booking to one of these new sailings. LauraS By News. Yes you can change sailings only take a minute.